How to Report a Fake Crypto Recovery Service Safely
People looking for help with a frozen wallet are an obvious target for impersonators. They copy a logo, use a similar Telegram handle, make a clean landing page, and offer a fast "guaranteed" release. Reporting that activity is useful, but a report is most valuable when it preserves evidence without giving the attacker anything else to use.
This is a practical way to report a fake crypto recovery service, an account pretending to be UnBanMe, or a phishing message that uses our name.
First: stop the conversation, do not negotiate
Do not send a fee, sign a transaction, approve a token allowance, or share a seed phrase in order to collect evidence. A screenshot of the request is enough. There is no benefit in keeping a conversation going once the person has asked for a private key, a seed phrase, a wallet password, a one-time code, or an upfront payment to "unlock" funds.
If you have already connected a wallet, check its recent approvals with a
reputable block explorer or wallet security tool. A plain-text ownership
signature is not a transaction and cannot move funds; an approve, permit,
or setApprovalForAll request is different and should be treated urgently.
Keep the evidence that can actually be checked
Before you block the account or report it in the platform, save the parts that identify it. The following is usually enough:
- the exact Telegram, X, Discord, email, or website address used;
- screenshots that show the username, date, and the full request;
- the wallet address where a payment was requested;
- transaction hashes for any payment or approval that already happened;
- the URL of a phishing site, including the full path if possible;
- the name used by the person or service and any invoice or payment request.
Do not send us your seed phrase, private key, exchange password, recovery code, or 2FA code. They do not help us verify an abuse report and would put your accounts at risk.
How to recognize an impersonation attempt
An attacker does not need to copy everything. A nearly identical account name, a logo in the profile image, and a claim of an "official manager" are often enough to create pressure.
Compare the exact destination, not just the display name. Official links listed on the UnBanMe website point to the public site and the support bot. Treat a different domain, a look-alike username, or an unsolicited direct message as a reason to pause and verify independently.
The strongest red flags are simple:
- a guarantee that funds will be unfrozen after payment;
- a request for a seed phrase, private key, password, or 2FA code;
- a request to approve a token transfer or allowance;
- pressure to act immediately or keep the conversation secret;
- a claim that someone has an unofficial channel inside an issuer or exchange.
No third party can change an issuer blacklist by using a tool or collecting a fee. A legitimate review is evidence and documentation; the decision remains with the issuer or platform.
Where to send the report
For suspected impersonation, phishing, or fraudulent use of the UnBanMe name, email the evidence to [email protected]. A short summary is enough: who contacted you, where they contacted you, what they asked for, and the links or wallet addresses involved.
Also report the account or message through the platform where it appeared. If a payment, approval, or account compromise occurred, contact your wallet provider, exchange, or relevant law-enforcement reporting channel as soon as possible. They may need original timestamps, transaction hashes, and account records.
What happens after a useful report
An abuse report cannot reverse an on-chain transaction, but it can help remove an impersonating profile, flag a phishing destination, and warn other people before they send funds. The fastest reports are factual: they preserve the original account, URL, wallet address, and request without speculation or private credentials.
If you are not sure whether a message is real, do not use a link supplied in the message. Open the official site yourself and use the contact details listed there.
FAQ
Should I send my wallet seed phrase to prove that I was targeted?
No. A seed phrase proves control by giving it away, which is exactly what an attacker wants. Screenshots, account names, URLs, wallet addresses, and transaction hashes are the relevant evidence.
I signed a message. Does that mean the attacker can take my funds?
Not by itself. A plain-text message signature is off-chain and does not grant a spending permission. Review the wallet activity carefully if you also approved a transaction or token allowance.
Can an abuse report guarantee that a scam account is removed?
No. Each platform makes its own moderation decision. Clear, complete evidence makes a report easier to review, but no removal can be guaranteed.
I already paid the scammer. What should I include?
Include the transaction hash, receiving wallet address, amount, date, and the messages that led to the payment. Do not pay anyone who contacts you later and claims they can recover that payment for a new fee.