Contact UnBanMe

Are your USDT or USDC frozen?

Send us information about your case. Our team will review the available data and help determine the next steps.

Contact details

What to send

To start, it is enough to send:

your wallet address;
the frozen asset: USDT or USDC;
the blockchain network;
a short description of what happened.

You do not need to prepare a full document package before contacting us. If additional information is needed during review, we will explain exactly what to provide.

Complex case?

You can contact us even if:

you do not know why the assets were frozen;
you already contacted the issuer;
your previous request was rejected;
the transaction history is complex;
the case involves multiple addresses.

We can review the situation from the beginning and determine whether additional options are available.

Security warning

Never send us:

seed phrases;
private keys;
wallet passwords;
exchange account passwords;
two-factor authentication codes.

UnBanMe does not need access to your wallet to analyze a case.